On this page, you will find all the resources for CHANGEpain’s Mindful Communication group medical visit program.

Class Surveys

Brief survey – 1st class
This survey can be done before starting the course. Please try to complete it within 24hrs of the first session.

Mid-program feedback
If you did not want to share your feedback in class 3, you are welcome to submit it here.


Socrative Student Login

Influential Books

The following three books have influenced the content taught in the course. If you like what you are learning about and want to learn more, these books are a great place to start.

Nonviolent Communication: A Language of Life, by Marshall Rosenberg

What We Say Matters: Practicing Nonviolent Communication, by Judith Hanson Lasater & Ike Lasater

Difficult Conversations: How to Discuss What Matters Most, by Douglas Stone, Bruce Patton & Sheila Heen


Sensations – Emotions – Needs

Body Sensations
Feelings & Needs

What is the difference between feelings and emotions? (2 minute online video)

Nonverbal Communication

The Importance of Nonverbal Cues as told by “Friends” (5 minute online video – humorous)


The Art of Listening, Simon Sinek (5 minute online video)
The Power of Listening, William Ury (16 minute online video)
Being a Good Listener (5 minute online video)


Brené Brown on Empathy (3 minute online video)


Brene Brown on Boundaries (6 minute online video)
How to Set & Hold Boundaries with Melissa Urban (We Can Do Hard Things podcast)


Body Outline – front and back


Possible Practices

I encourage you to develop a daily practice based on the work we are doing for this program. What you do and how long you do it for are up to you. Here are some suggestions:

  • Mindful exploration of your feelings
  • What could I have done differently?
  • Translate judgments/evaluations into observations
  • Identify needs underneath your feelings
  • Reflect on your nonverbal communication
  • Watch/read and reflect on resources on this page
  • Practice listening
  • Prepare for conversations
  • Compassionately reflect on conversations


Additional Nonviolent Communication Resources

NVC Marshall Rosenberg – San Francisco Workshop (3 hour online video)
Nonviolent Communication – Marshall Rosenberg’s NVC Training (podcast)